Refund policy

RETURN

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and box as received along with all the trims & accessories (back support, clips, tags, laces, etc.) with the original invoice. Worn or damaged products will not be accepted

Refunds (if applicable)
Once your return is received and Quality Check(QC) is done, a confirmation mail will be sent to notify you of the approval or rejection of your request.
If it is approved, then your refund will be processed.

Shipping Charges are Non-Refundable, A standard Shipping charges @160/- per piece other than Trouser will be deducted and for Trousers standard Shipping charges @ 300/- per Piece will be deducted.

The approved refundable amount will be credited to your GUNIAA wallet for COD orders or a coupon code will be sent to you within 3 to 7 working days after the QC is done.

The approved refundable amount will be credited to your given PhonePe / Google Pay number for Prepaid orders within 3 to 7 working days after the QC is done.

Late or missing refunds
If you haven’t received a refund within mentioned time, please mail us at support@guniaa.com

Sale Items
Product purchased from SALE category are not eligible for return. 

 Note: Any grievances relating to the Cancellation, Return and Refund Policy, may be directed by you to the grievance officer of GUNIAA who can be contacted at grievances@guniaa.com